*All shipping times are in business days
1. You will receive an initial confirmation email that your order has been received and is being packed (on the first available business day Mon-Fri).
2. When goods are dispatched from our facility you will receive an email confirming your order has been successfully shipped.
3. We always endeavour to pack items in a way that minimises damage during transport.
4. Goods ordered prior to 2:00pm Eastern Standard Time (daylight savings time when appropriate) will be dispatched via the fastest method, the same business day.
As a tip and for the fastest delivery, we strongly recommend using a physical street address as opposed to a PO Box when ordering (PO Box deliveries often need to be dispatched via road freight due to Australia Post's freight limitations).