*All shipping times are in business days
1. You will receive an initial confirmation email that your order has been received and is being packed (on the first available business day Mon-Fri).
2. When goods are dispatched from our facility you will receive an email confirming your order has been successfully shipped.
3. We always endeavour to pack items in a way that minimises damage during transport.
4. Goods ordered prior to 2:30pm Eastern Australia time (Daylight Saving time when appropriate) will be dispatched via the fastest method, same business day.
As a tip and for the fastest delivery, we strongly recommend using a physical street address as opposed to a PO Box when ordering (PO Box deliveries often need to be dispatched via road freight due to Australia Posts freight limitations).